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Privacy Policy

Welcome to our Privacy Policy

Your privacy is critically important to us.

Plumbing & Air by Tom is located at:

Plumbing & Air by Tom
15614 Dahoon Holly Lane,
Winter Garden, FL 34787, USA
407-375-1100

It is Plumbing & Air by Tom policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Plumbing & Air by Tom (hereinafter, “us”, “we”, or “Plumbing & Air by Tom“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Plumbing & Air by Tom collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Plumbing & Air by Tom purpose in collecting non-personally identifying information is to better understand how Plumbing & Air by Tom visitors use its website. From time to time, Plumbing & Air by Tom may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Plumbing & Air by Tom also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Plumbing & Air by Tom blog posts. Plumbing & Air by Tom only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Plumbing & Air by Tom websites choose to interact with Plumbing & Air by Tom in ways that require Plumbing & Air by Tom to gather personally-identifying information. The amount and type of information that Plumbing & Air by Tom gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at Plumbing & Air by Tom to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Plumbing & Air by Tom and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Plumbing & Air by Tom uses Google AdWords for remarketing

Plumbing & Air by Tom uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

Plumbing & Air by Tom discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Plumbing & Air by Tom behalf or to provide services available at Plumbing & Air by Tom website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Plumbing & Air by Tom website, you consent to the transfer of such information to them. Plumbing & Air by Tom will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Plumbing & Air by Tom discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Plumbing & Air by Tom believes in good faith that disclosure is reasonably necessary to protect the property or rights of Plumbing & Air by Tom, third parties or the public at large.

If you are a registered user of Plumbing & Air by Tom and have supplied your email address, Plumbing & Air by Tom may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Plumbing & Air by Tom and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Plumbing & Air by Tom takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Plumbing & Air by Tom may collect statistics about the behavior of visitors to its website. Plumbing & Air by Tom may display this information publicly or provide it to others. However, Plumbing & Air by Tom does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Plumbing & Air by Tom uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Plumbing & Air by Tom uses cookies to help Plumbing & Air by Tom identify and track visitors, their usage of Plumbing & Air by Tom, and their website access preferences. Plumbing & Air by Tom visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Plumbing & Air by Tom websites, with the drawback that certain features of Plumbing & Air by Tom websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Plumbing & Air by Tom use of cookies.

E-commerce

Those who engage in transactions with Plumbing & Air by Tom – by purchasing Plumbing & Air by Tom services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Plumbing & Air by Tom collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Plumbing & Air by Tom. Plumbing & Air by Tom does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Plumbing & Air by Tom may change its Privacy Policy from time to time, and in Plumbing & Air by Tom sole discretion. Plumbing & Air by Tom encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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Reviews & Testimonials

Customer satisfaction is our #1 priority

Winter Garden
  • Kathy Q.

    I am temporarily disabled and cannot put any weight on my right leg at this time. I recently made contact with Tom of Plumbing By Tom. The job was much more complex than I thought (of course) and therefore much more expensive. I decided to wait and see about another alternative. In the meantime Tom didn't forget about me and called to let me know of something that might help me for the next few weeks or so. It was very simple and is exactly what I need to take a bath/shower and can use it until I can put my weight on the foot and be able to use the separate shower. I truly appreciate him and will use him for all of my plumbing needs in the future.

  • Jake M.

    I wanted to drop a RAVE for someone who really came through for us twice in the last week. Tom Bofinger with Plumbing by Tom has gone above and beyond, along with his guy Devlin (which has an incredible veteran story) has come through when our regular plumbers ( Hurricane Plumbing & Repair LLC , and Horizon West Plumbing & Gas ) have been so busy they weren't able to drop everything and come running because they are so committed to this community. This area now has 3 amazing plumbing companies that have all proven to be remarkable in response and care. Thank you to all of you and your staff. And a huge thank you for Tom, for deciding to offer his services in this area. Not all heros wear capes!

  • MA Bow

    HUGE Thank you to our friend and neighbors Tom Bofinger for coming when called for an emergency!!! I came home to find a flood in my backyard, no water in my home Yellowstone took out my main waterline to the house with the lawnmower They did not come to let us know, they did not let their boss or Kaitie know, so water blasted the house and yard for over an hour til we realized what happened. Tom was able to come and replace what was needed quickly. His associate Devlin did a great job repairing/replacing the damaged pieces with a better quality product. Also, letting me know someone had poorly repaired it before. He was professional, efficient and a pleasure to work with! Thank you for all your help making a bad situation a great experience
  • Rilla T.

    BIG RAVE and many thanks to Plumbing by Tom. Betty J’s Florist had a plumbing issue on Friday and was in need of a snake. Tom sent his Lead Plumbing Tech Devlin Miller to the shop immediately after Jake from the Small Business Alliance sent out an Emergency SOS. The problem was solved in a very short time in a very professional way. We were a shop full of women on Friday and everyone was having a problem with no bathroom to use. I absolutely have a new plumber to call and won’t hesitate if there’s another problem. Thank you Tom and thank you Devlin.
  • Mandy Nardi P.

    We just finished our pool project and I wanted to share some of the great companies we worked with in case others have a similar project. We used two companies owned by Summerlake residents for services, tree removal by Kevin's Tree Service and natural gas hookup by Plumbing by Tom. Our pool was designed and built by Dreamscapes Pools and Spas, LLC. And landscaping by Brosscape LLC.
  • H. McKenzie

    Tom communicated with me quickly and scheduled an appointment for the next day. The service was efficient and reasonably priced. If I need any other plumbing services, I will call him again!
  • Bob P.

    Another outstanding job by Plumbing by Tom! Made time tonight after a busy day to get me back to normal. Want the best...call Tom for all your plumbing needs.
  • J. Dickinson

    Tom is so nice. He assessed the problem right away and gave me a very reasonable estimate. Can’t believe how quickly I was scheduled. He had all of the necessary supplies on the truck the day of so everything went smoothly. Matt was very kind and did a great job!! Feels great knowing he’s there if I ever have an issue.