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Plumbing FAQ

Plumbing & Air by Tom services are essential for maintaining the functionality and efficiency of our homes and businesses. From minor repairs to complex installations, understanding the basics of plumbing services can help you tackle common issues and make informed decisions. Here are the 20 most important frequently asked questions (FAQs) about plumbing services to provide you with the necessary knowledge to handle plumbing concerns effectively.

What services do plumbers provide?

Plumbers offer a wide range of services, including repairing leaks, unclogging drains, installing fixtures, maintaining water heaters, and handling sewer line issues.

When should I call a professional plumber?
It's advisable to call a professional plumber for complex plumbing issues, major repairs, installations, or when you lack the necessary expertise and tools.
How do I find a reliable plumber?
Research local plumbing companies, read customer reviews, check licenses and certifications, and seek recommendations from trusted sources to find a reputable plumber.
How quickly should plumbing emergencies be addressed?
Plumbing emergencies, such as burst pipes or sewage backups, should be addressed immediately to prevent further damage and potential health hazards.
What should I do in a plumbing emergency?
Shut off the main water supply, if necessary, and contact a professional plumber right away to assess and address the emergency.
How can I prevent clogged drains?
Avoid pouring grease, coffee grounds, and food scraps down the drain, use drain covers to catch hair and debris, and periodically flush drains with hot water.
How often should I schedule plumbing inspections?
It is recommended to schedule plumbing inspections annually to identify potential issues before they escalate into major problems.
What causes low water pressure?
Low water pressure can be caused by mineral buildup in pipes, leaks, clogs, or issues with the municipal water supply. A plumber can diagnose and address the specific cause.
What are the signs of a water leak?

Signs of a water leak include a sudden increase in water bills, dampness or water stains on walls or ceilings, musty odors, or the sound of running water when no fixtures are in use.

How do I maintain my water heater?
Regularly flushing the water heater, checking the temperature and pressure relief valve, and scheduling professional maintenance can help prolong its lifespan.
What should I do if my toilet is constantly running?
Check the flapper valve, adjust the water level in the tank, and ensure the float is functioning properly. If the problem persists, a plumber can diagnose and fix the issue.
How long do water heaters typically last?
The average lifespan of a water heater is around 8-12 years, although proper maintenance can extend its longevity.
Can I use chemical drain cleaners?
It is generally recommended to avoid using chemical drain cleaners as they can damage pipes and be harmful to the environment. A plumber can suggest safer alternatives.
How can I detect a gas leak?
Look for signs such as a rotten egg odor, hissing sounds near gas lines, or dying vegetation around gas pipes. If you suspect a gas leak, leave the premises immediately and call the gas company.
What is the best way to prevent plumbing issues while on vacation?
Turn off the main water supply to prevent leaks or water damage while you're away. Additionally, consider having a trusted neighbor or friend check your property periodically.
How can I conserve water at home?
Install water-efficient fixtures, repair leaks promptly, take shorter showers, and use appliances like dishwashers and washing machines when they are full.
Can I install plumbing fixtures myself?
Installing plumbing fixtures requires expertise and knowledge of local building codes. It is recommended to hire a professional plumber to ensure proper installation.
How do I handle a sewer line backup?
If you experience a sewer line backup, avoid using any plumbing fixtures and contact a plumber immediately to assess and resolve the issue.
Are plumbing services covered by insurance?
Homeowners' insurance may cover certain plumbing repairs depending on the cause and circumstances. Review your policy or consult with your insurance provider for specific details.
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Understanding the basics of plumbing services empowers you to handle common issues, know when to call a professional, and take preventive measures to maintain a functional plumbing system. By familiarizing yourself with these 20 important FAQs, you'll be better prepared to address plumbing concerns efficiently and make informed decisions regarding your plumbing needs. Remember, when in doubt, it's always best to consult with our professionals plumbers for expert advice and assistance.

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  • Kathy Q.

    I am temporarily disabled and cannot put any weight on my right leg at this time. I recently made contact with Tom of Plumbing By Tom. The job was much more complex than I thought (of course) and therefore much more expensive. I decided to wait and see about another alternative. In the meantime Tom didn't forget about me and called to let me know of something that might help me for the next few weeks or so. It was very simple and is exactly what I need to take a bath/shower and can use it until I can put my weight on the foot and be able to use the separate shower. I truly appreciate him and will use him for all of my plumbing needs in the future.

  • Jake M.

    I wanted to drop a RAVE for someone who really came through for us twice in the last week. Tom Bofinger with Plumbing by Tom has gone above and beyond, along with his guy Devlin (which has an incredible veteran story) has come through when our regular plumbers ( Hurricane Plumbing & Repair LLC , and Horizon West Plumbing & Gas ) have been so busy they weren't able to drop everything and come running because they are so committed to this community. This area now has 3 amazing plumbing companies that have all proven to be remarkable in response and care. Thank you to all of you and your staff. And a huge thank you for Tom, for deciding to offer his services in this area. Not all heros wear capes!

  • MA Bow

    HUGE Thank you to our friend and neighbors Tom Bofinger for coming when called for an emergency!!! I came home to find a flood in my backyard, no water in my home Yellowstone took out my main waterline to the house with the lawnmower They did not come to let us know, they did not let their boss or Kaitie know, so water blasted the house and yard for over an hour til we realized what happened. Tom was able to come and replace what was needed quickly. His associate Devlin did a great job repairing/replacing the damaged pieces with a better quality product. Also, letting me know someone had poorly repaired it before. He was professional, efficient and a pleasure to work with! Thank you for all your help making a bad situation a great experience

  • Rilla T.

    BIG RAVE and many thanks to Plumbing by Tom. Betty J’s Florist had a plumbing issue on Friday and was in need of a snake. Tom sent his Lead Plumbing Tech Devlin Miller to the shop immediately after Jake from the Small Business Alliance sent out an Emergency SOS. The problem was solved in a very short time in a very professional way. We were a shop full of women on Friday and everyone was having a problem with no bathroom to use. I absolutely have a new plumber to call and won’t hesitate if there’s another problem. Thank you Tom and thank you Devlin.

  • Mandy Nardi P.

    We just finished our pool project and I wanted to share some of the great companies we worked with in case others have a similar project. We used two companies owned by Summerlake residents for services, tree removal by Kevin's Tree Service and natural gas hookup by Plumbing by Tom. Our pool was designed and built by Dreamscapes Pools and Spas, LLC. And landscaping by Brosscape LLC.

  • H. McKenzie

    Tom communicated with me quickly and scheduled an appointment for the next day. The service was efficient and reasonably priced. If I need any other plumbing services, I will call him again!

  • Bob P.

    Another outstanding job by Plumbing by Tom! Made time tonight after a busy day to get me back to normal. Want the best...call Tom for all your plumbing needs.

  • J. Dickinson

    Tom is so nice. He assessed the problem right away and gave me a very reasonable estimate. Can’t believe how quickly I was scheduled. He had all of the necessary supplies on the truck the day of so everything went smoothly. Matt was very kind and did a great job!! Feels great knowing he’s there if I ever have an issue.
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